Real-time Multimedia Collaboration

Giao Thanh Nguyen

UC Berkeley Computer Science

Real-time Multimedia Collaboration

Outline

Mission Statement

Real-time Collaborative Technologies

Why Does it Matter?

Trends for collaboration

Impediments to collaborative technologies

Main Findings

Johansen’s time/space grid

Three Case Studies of Real-time Multimedia Collaborative Technologies

Case #1: Corporate Training

Corporate “Desktop Classroom”

Corporate Training Issues

Corporate Training Findings

Case #2: Distance Education

Distance Education Cases

Learning Infrastructure

Technical Issues and Impediments

Remaining Issues

Roadmap to Adoption

Roadmap for Adoption (cont.)

Case #3: Telecommuting

The Case for Telecommuting

AT&T Experience

Impediments

Determinants of Success

Determinants of Success (cont.)

Three stages to Implementation

Conclusions

The Future