UNIX home directories were unavailable from about 9:30pm Saturday until 3:15am Sunday. This prevented new logins and it caused active login sessions to freeze. Service to most Instructional systems was restored by 10am on Sunday. Service to the Instructional WEB server (http://inst.eecs) was restored at 4pm on Sunday. Service to star.cs (271 Soda) and nova.cs (273 Soda) was restored at 6:30pm on Sunday. This was caused by the failure of a UPS in a department server room, which took project.eecs offline. Project is the server for all of the UNIX home directoties in EECS (Instructional and research). For more information about that, please see the department notice at https://iris.eecs.berkeley.edu/news/3049-widespread-service-disruption-due-to.
You may have noticed that new LCD displays are replacing old CRTs in EECS Instructional labs such as 199 Cory, 330 Soda, 349 Soda, 271 Soda, 273 Soda and 277 Soda. These LCDs were purchased by EECS to reduce costs and carbon emissions. (The funds were not from student tuition or fees.) The goal is to eliminate all CRTs from Soda and Cory Halls. The cost was discounted by a campus-wide CRT replacement program sponsored by the Vice Chancellor's Administrative Council, the Office of the CIO, and Cal Overstock and Surplus. Each LCD that replaces a CRT saves the University about 344 kWh of electricity ($30.96), or 104 kg of carbon dioxide emissions per year. The campus Climate Action Plan is descsribed on http://sustainability.berkeley.edu/calcap/cap2009.html). We are very grateful to the campus and to the EECS department for funding this improvement. - inst@eecs (November 2009)
Nov 6 2009 To students in EECS classes, Thank you for responding to the survey that I announced on Oct 19. In response to the many good comments, we have removed 2 classes from the list and reduced the course fee request to $16 (from $23). The results are posted at http://inst.eecs.berkeley.edu/~inst/survey09/ Thank you, Kevin Mullally Manager, EECS Instructional Support Group http://inst.eecs.berkeley.edu/~kevinm
Fileservice (Windows home dirs) down from 7:50am-8:50amWe had to reboot Fileservice for maintenance at 7:50pam. The reboot intitiated a filecheck that lasts nearly an hour. This insures the health of the home directory files that are on the disk, but we had hoped that it would not be needed during this reboot. We regret that it has interfered with scheduled 8am labs in 105 Cory and 140 Cory.
Sep 23 - 1 hour network outage in Instructional labsFrom about 11:30am-12:30pm on Sep 23, the Instructional computers were disabled due to the failure of a network switch on the second floor of Soda Hall. The EECS network staff replaced the switch immediately. The switch provided network access to the labs on the second floor of Soda Hall as well as to servers that were being accessed from other labs. As a result, users may not have been able to login on other Instructional computers, or their home directories may have been inaccessible, causing their current login sessions to be frozen. For additional information, please see https://iris.eecs.berkeley.edu/news/2810-soda-2nd-floor-network-outage.
Sep 7 - Automatic cardkey access started Sep 2009Cardkey access to the EECS Instructional labs is now automically enabled for the semester, based on the classes you are in (as found in TeleBears). To test this: 1) Try to get into the building or your lab after hours. If it works, you do not need to request cardkey authorization. 2) If it doesn't work, bring your SID card to 387 Soda for authorization. 3) You can check http://inst.eecs.berkeley.edu/webacct/ to see if we have your cardkey number on file and what doors you should get. For more information, please see cardkey.help.
Aug 27 - CSUA Help Sessions: August 31, 6pm+The CSUA offers infosessions on Monday August 31 on Emacs 6-7pm Unix from 7-8pm In 320 Soda Hall - check at 337 Soda Hall for more information.
Aug 19 - Instructional UNIX systems will be unavailable on Wed Aug 20The Instructional UNIX systems will be inaccessible from about 10am-5pm on Wed Aug 20 while we move home directories to new, larger disks. The Instructional UNIX systems include: workstations in 275 Soda SunRays in 271, 273, 277 Soda workstations in 353 Cory servers listed in http://inst.eecs.berkeley.edu/cgi-bin/clients.cgi?choice=servers If you try to login using Putty from a Windows system while the servers are disabled, Putty will just die after you login. This is becuase Putty fails to pause long enough for you to read the 'nologin' message that the server displays.
May 4 - UNIX home dir disk is full - can't save any more filesMonday 2:40 am: The Instructional UNIX /home/* disk became 100% full tonight. This prevents users from saving files and logging out from their UNIX accounts and it will prevent them from logging in on our UNIX Xterminals. It appears that the /home/tmp directories of CS186 students are filling the disk. CS186 directories on /home/tmp have been restricted to 250 MB each until we can find a new server for them. It the meantime, you could save critical files that you have opened by emailing them to yourself at another account (not EECS Insrtuctional).
Mar 18 - WEB sites on this server were unavailable Wednesday evening(Mar 19, 1am) WEB sites under http://inst.eecs.berkeley.edu are accessible again. The problem was with the firewall, which we had modified in response to the excessive downloads from a non-UCB source that started jamming the server at about 6:30pm. The server was mostly down from 6:30pm March 18 until 1am March 19.
Jan 20 - CSUA Help Sessions: UNIX, emacs, glookupStudents in the CSUA are presenting these help sessions: Topic: Linux-like Environments for Windows Time/Place: Thursday January 22 2009, 5:00 PM, 373 Soda Topic: Basic Unix Time/Place: Thursday January 22 2009, 6:00 PM, 373 Soda Topic: Emacs Time/Place: Monday January 26 2009, 6:00 PM, 373 Soda Topic: Glookup and Other such tools for GSI's & Graders Time/Place: Wednesday January 28th 6:30PM 373 Soda
Dec 8 - Delays on UNIX computersYou may have noticed delays of several seconds on some Instructional UNIX computers when doing things that accesses files, such as listing a directory ("ls") or saving a file. We have observed that our main UNIX file server (an old Network Appliance server) is often hitting 100% cpu usage, which is a new anomoly this semester. We are working with an outside vendor to analyze the logs and determine if any components are failing. The problem has become more noticable at the end of the semester as user traffic has increased. We hope to find a solution soon. In any case, we plan to retire this server next summer and have already started to migrate software from it to a new server. In addition, the Network Appliance server includes a second, redundant server. So we have alternatives if the problem gets worse!
Nov 26 - Identity theft: Never send password in emailReminder - no legitimate service provider will ask you to send your username and password in email, so if you receive such a request it is probably from a spammer trying to steal your identify. Don't reply, and don't go to any WEB sites that are referenced in the message. Check the return address carefully of any email to which you do reply. For example, we recently received email from "helpdesk@berkely.edu", with the signature Berkely University Of California Campuswide IST Service Help Desk asking you to sent them your ID/EMAIL and Password. Besides the misspelling of "Berkeley", we noticed that the sender and return email addresses are really help.desk@inbox.lv and helpdeesk@live.com. In many email programs, you'd have to expand the message to "full header" before you would see that. Spammers may also pretend to be a bank asking for your account number, on-line banking password, ATM code or etc. Some spammers are very clever, so be aware!
Oct 20 - cory.eecs was unresponsive until 12:30pm todayThe popular Instructional UNIX server named cory.eecs.berkeley.edu stopped accepting login connections sometime over the weekend and was generally unresponsive until 12:30pm today. This morning, we diagnosed this recurring problem. We found that there is a bug in the "ldap_cachemgr" deamon. We will patch it. cory.eecs also runs the Synopsys/HSPICE/TCAD license server that is shared by the department. We believe that those licenses were accessible even when users could not login to cory.eecs.
Sep 8 - 11am-11:15am - imail.eecs mail service was downThe Instructional email service at imail.eecs.berkeley.edu was restarted to fix a problem; it was not filtering out incoming spam properly. Email service was down from about 11am-11:15am. During the downtime, users were not able to read email from imail.eecs.berkeley.edu. Email set to users at imail.eecs.berkeley.edu was saved and resent later by the server that sent the email.
Sep 2 - slow logins, slow WEB sites, command timeoutsThere was an intermittent failure of the department servers for DNS and XNTP services. Side effects included slow logins, slow WEB access and slow access to servers in general (including the file servers for programs like firefox). DNS resolves hostnames to IP addresses. XNTP synchronizes the time on the computers. This has been occurring for a week and was particilarly noticable today. The history and symptoms are logged under https://iris.eecs.berkeley.edu/news/2092-network-problems-in-eecs We believe that the problem was resolved at about 4pm today.
Aug 29 - cory.eecs was down from about 6:30pm-8pmThe popular Instructional UNIX server named cory.eecs.berkeley.edu stopped accepting login connections at about 6:30pm, and existing login sessions froze erratically. We rebooting cory.eecs at 8pm to fix this problem. cory.eecs also runs the Synopsys/HSPICE/TCAD license server that is shared by the department. Those licenses were not accessible during the 10-minute reboot around 8pm.
June 16 - http://msdnaa.eecs and e-Academy downloads are working againThe EECS server for downloading software from e-Academy was down for maintenance while we reinstall the operating sytem (it crashed) and update the downloadable contents (Microsoft software), from about 10am-3pm today. This means that you could not read the instruction page from http://msdnaa.eecs.berkeley.edu and you got errors if you tried to download software from http://msdn04.e-academy.com/elms/Storefront/Home.aspx?campus=berkeley-eecs.
June 9 - Some Instructional servers are down for maintenanceThese Instructional servers are down for maintenance until further notice: pulsar.eecs.berkeley.edu quasar.eecs.berkeley.edu icluster.eecs.berkeley.edu ilinux{2,3}.eecs.berkeley.edu iserver{2,3}.eecs.berkeley.edu anand.eecs.berkeley.edu This is necessary while an electrical problem is repaired in the server machine room. This problem appeared after the Cory Hall power shutoff on May 29.
Feb 2007 - Exceed (XWindows) Security Alert
X Windows server programs such as Exceed have been targets for password-sniffing and other security holes recently. If you are running an X Windows server on your computer at home or in an office on campus, please read this excellent article for instructions about using it securely: https://kb.berkeley.edu/jivekb/entry.jspa?externalID=1185
Oct 2006 - empty INBOX? your email is on http://imail.eecs.berkeley.edu
(Oct 9 2006) We have stopped exporting /var/mail to all computers. If you use 'pine' on UNIX and find that your INBOX is empty on the Instructional computers, you probably need to update the way you read email. You can simply logon at http://imail.eecs.berkeley.edu to read and send email via the EECS Instructional email server. To set up spam filtering, run this command in your UNIX account: /share/b/adm/bin/instmail.pl You can also configure the email client of your choice to connect to the EECS Instructional email server. Please see http://inst.eecs.berkeley.edu/connecting.html#email for more information.
July 2006 - unable to use Firefox or Mozilla on UNIX?
We are upgrading our SUN UNIX systems to Solaris 10, and the new versions of firefox and mozilla are incompatible with the older configuration settings. So if you get no response when you try to start firefox or mozilla, you should delete (or rename) your ~/.mozilla/firefox directory. It will be re-created the next time you run the browser. You can rename it with this UNIX command (you can delete it later): mv ~/.mozilla/firefox ~/.mozilla/firefox-old You can verify that the computer you are on is running Solaris 10 with the UNIX command: uname -a You can see a list of all of our login servers and their operating systems at http://inst.eecs.berkeley.edu/cgi-bin/clients.cgi?choice=servers.
Spring 2006 - Printer usage quotas are now in effectFor information, please see http://inst.eecs.berkeley.edu/cgi-bin//pub.cgi?file=printers.help#1.
Spring 2006 - Forgot your password on the Instructional computers?For named accounts: Login as 'newacct' (password 'newacct') again (in 199 Cory, 273 Soda or 'ssh' to cory.eecs.berkeley.edu). Enter your Student ID number. Then select the new "p" option for resetting your password and reprinting a form. The form with a new password will be emailed to you the next day (weekday) or sooner. Named accounts look like 'gbush' or 'bclinton'. For class accounts: Go to the Instructional sys admin staff in 333 Soda, 378 Cory or 386 Cory. Bring your initial class account form or student ID card. There is no on-line procedure for resetting the password of a class account. Class accounts look like 'cs61a-aa' or 'ee141-agore'.
Fall 2004 - Security alert: Internet Explorer Active scripting is disabledUsers of Internet Explorer may be prompted repeatedly for permission to run scripts on the page. This is because the sys admins have disabled the "Active scripting" feature of Internet Explorer on most EECS Instructional Windows computers because of a security flaw for which there is no patch yet. Users are advised to use a different WEB browser (Mozilla, Firefox or Opera) to avoid this. For information about the security flaw, please see http://www.kb.cert.org/vuls/id/842160
May 2002 - your LOST+FOUND directory
Mamba.cs, the Instructional UNIX home directory server, crashed on April 29 and was down for 33 hours. For an explanation of the circumstances, please see the Spring 2002 Managers' Report. A number of files and home directories were not restored to their proper names and locations. When we couldn't determine where the files should go, we put them a directory called LOST+FOUND in your UNIX home directory. Please see the LOST+FOUND/README file for an explanation of how you can read these files, and ask us for help (inst@cory.eecs.berkeley.edu) if needed.
Symptoms when UNIX email or home directories are missing: - when you try to login the screen freezes - you see the error message "home directory is /" - session hangs up if you try to 'ssh' into an Instructional computer - unable to read WEB pages from the http://inst.eecs.berkeley.edu - lots of annoying "NFS timeout" error messages on your screen - new email deliveries will be delayed on imail.eecs While the server is down, you may not be able to logout in our labs because you can't type any commands. On a SunRay, even turning it off doesn't log you out. The support staff check the labs after events like this to be sure everyone gets logged out. We also post information about the problem at http://inst.eecs.berkeley.edu to help students find out when the problem has been fixed. So all you can really do in this case is to wait until the problem is fixed, go back to the lab (or login to the SunRay server for that lab) and log yourself out, or let us log you out. We disable email receipt and relaying through imail.eecs when the home directory server (mamba.cs.berkeley.edu) is down. No mail is lost. Computers that send mail queue messages that are not accepted by a remote server, and they resend the messages periodically until they are received.
Last modified: Monday, November 23, 2009 inst@inst.eecs.berkeley.edu